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May 2012
May 2012




Cover Story
The Corporate Conscience
For a host of reasons, CSR is moving center stage and travel managers are playing a pivotal role.
Corporate Social Responsibility (CSR) has thrown off its reputation for being “just a trend,” and is now recognized as a good way of doing business. Certainly, there are hard-cash benefits to CSR, like safer travel and greater employee loyalt...

Special Reports
TM/T convergence
American Express To Expand Network Of Virtual Counselors
American Express Global Business Travel says it will transition more of its front-line travel counselor employees to a virtual, or home-based, network. Nearl...
Special Reports
The Race For Space
Long-term lodging lengthens its footprint.
With corporate housing occupancy rates rising to 89 percent in 2010, the long-term lodging industry has become a crowded field with many options for the extended-stay traveler. New business booms have led to companies bringing in consultants ...

Departments
Airport Monitor
Johannesburg O.R. Tambo International Airport
Jo’burg’s a global gateway and the jumping off place to practically all of Africa.
Access to and within Africa isn’t always easy, especially to many of the continent’s smaller cities. Gauged by western standards, a handful of players measure up to the task. Topping a comparatively short list (which includes the likes of Eth...
Editor's Notes
The Out Box
Green On Green
As we see in this month’s cover story, The Corporate Conscience (page 20), the concept of Corporate Social Responsibility (CSR) is a broad canvas, and different organizations are choosing a variety of bru...
Going Global
Focus On Mexico City
Despite the Mayan Calendar, 2012 is shaping up to be a good year for Mexico City’s business travel.
Today’s Mexico City stands where the Aztec empire once flourished. The city, which was then called Tenochtitlán, was founded by the Mexica people, also known as the Aztecs. In its own way, it has always been a capital city. 

...
Managed Travel ROI
Negotiations 101: TMCs
The RFPs you sent out to select your new TMC are coming back. Now what?
Last month’s article discussed the process of setting up a proper request for proposal (RFP) for your travel sourcing needs. The main idea was to explain which RFP tool to use in different situations, and how best to structure the questions t...
Speaking Freely
Insiders' Observations
On the purchase of the ConocoPhillips refinery complex in southeastern Pennsylvania: “Acquiring the Trainer refinery is an innovative approach to managing our largest expense. This modest investment, the equivalent of the lis...
Strategic Meeting Management
Payment Plan
Getting control of your meetings spend starts with a payment method that fits your program.
Given the fundamental cost-tracking and financial reconciliation goals of a strategic meetings management program (SMMP), no tactical element is more important than how to pay for the components of a meeting or event, from airline tickets and...
Travel Buyer's FYI
Short Subjects
Business Travelers Get Out More, Get More Out Of Travel
More positive indicators in the business travel sector. While the unsteady economy is still a factor in the business decision to travel, it’s having less of a...

Association News
Tangerine is the New Orange & Other Tidbits From Georgia BTA
Delta & GBTA Sports Committee Improve Online Group Check-in
GBTA Targets Four Key Areas In Industry Affairs Agenda For EU
AFTM Celebrates One Year Anniversary With ACTE
GBTA Opens Nominations For Four Board Of Directors Slots
ACTE Unveils Industry’s First Emotional Engagement Measure
First ACTE Index Results Point To Strength In Travel